"Customer Service!!" is Kathy and Galo's reply when asked what would define their business.
Combined, they have 45 years of experience in jewelry and watch repair and design, and to them, the most important aspect is doing whatever it takes to make sure every customer is totally satisfied.
They provide services that most jewelers do not, like pearl knotting and re-stringing, and antique jewelry restoration, as well as watch and band repair, diamond setting, stone replacement and setting, and much more......with all work completely guaranteed.
An example of just one of the services Kathy and Galo provide would be when someone inherits family jewelry, and would like to have a piece repurposed to fit better or be more current in design, they can transform the heirlooms into still-treasured, yet more wearable pieces.
In addition to the expert services they provide, Kathy and Galo showcase a beautiful variety of quality jewelry and watches for every taste. (Check out that 1800's Turkish bracelet pictured above!)
Be sure to visit them in Hall A-22, just past the food court.